如果需要咨询、签约,请拨打1 (888) 622-6394(北美)或4006226394(中国)。通过论坛私信发帖联系新生代顾问的,请谨慎确认身份,以免上当受骗。
NOC列表上找不到对应的code,请教国内外企职位是否符合0AB要求呀
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由于疫情一直无法回加拿大,现在打算在国内攒工作经验,有两个选择,研究了NOC很久也找不到这两个工作是否符合0AB要求,符合哪个code。。。
在CIC上趴两周了。。。快瞎了。。。国内上CIC网站巨慢。。。心塞。。。真心求教专业人士,帮忙康康吧!万分感谢!
是英孚英语培训,一个叫学习督导 Progress Advisor,有些像管理班级的班主任,真不知道属于哪类。一个叫课程顾问Course Consultant,做前期咨询和销售,就很困惑到底算咨询还是销售,销售的话好像就不符合了。
学习督导 Progress Advisor
Responsibilities are gathered around 5 main clusters:1. Parent Communication and Customer Satisfaction
- Regularly communicate with parents regarding students’ studies at EF and their progress
- Build strong relationships and trusts with parents and students
- Update parents on study specifics when required (i.e. covered in class, practice, tests results)
- Invite parents, prepare, facilitate, participate in and deliver parent-facing events in accordance with our EFEKTA communication system
- Send students’ media to parents
- Solve any concerns, questions or complaints from parents
- Timely update parents on any study-related changes (i.e. teacher, schedule)
- Collect parents’ feedback on passed events and their EF experience in general
- Ensure NPS goal achievement
2. Sales
- Re-sell EF core courses to customers and achieve monthly and annual sales targets
- Reach referral targets
- Make seasonal sales that would suit customers’ needs to maximize progress
- Reactivate drop-out students
- Follow-up on the reasons for refunds
3.Admin
- Do all the necessary group-, student- and parent- management operations using CRM system
- Regularly communicate and closely collaborate with other PAs, teachers and the rest of the team
- Timely reply emails and answer calls
- Keep school premises and equipment in accordance with EF rules and government regulations especially for health and safety, fire and emergency situation
4. Academic
- Participate in and promote campaigns and activities that support students’ progress
- Observe lessons to better understand students’ performance, share with their parents
5. Student-related
- Build trust relationship with students
- Ensure students safety at school and during drop-off and pick-up
工作职责集中在五个层面:
- 家长沟通与客户满意度
定期与家长沟通学员在英孚的学习进展
与家长及学员建立牢固的关系和信任
必要时向家长更新学习细节(比如教学内容、回家作业、考试结果等)
根据我们的Efekta课程管理系统准备、促成和实施需要家长参与的教学活动
与家长分享学员上课情况的照片或视频
解决学员家长的任何顾虑、问题或投诉
及时向家长更新任何与学习相关的变化(如教师更换、课程表更改等)
收集家长对过往活动的反馈和他们在EF的总体体验 确保实现客户净推荐值的目标 - 销售
向客户再销售EF核心课程,实现月度和年度销售目标
达成学员推荐目标
进行季节性销售,以满足客户的需求,最大限度地推进学员学习进展
重新激活停课学生
跟进退款原因 - 行政
使用CRM客户关系管理系统记录所有与班级、学员和家长管理相关的信息
定期与其他PA、教师和团队其他成员沟通并密切合作
及时回复电子邮件和接听电话
根据英孚规则和政府法规,特别是健康和安全、火灾和紧急情况,保护学校场地和设备 - 教学
参与和推广能帮助学员取得学习进步的活动
进班听课,以更好地了解学员表现,与家长分享 - 学员相关
与学员建立信任关系
确保学员在校期间和接送期间的安全
课程顾问Course Consultant
Responsibilities are gathered around 4 main clusters:1. Parent Communication
- Communicate with parents regarding appointment scheduling of MFL/OPT/school visit
- Build strong rapport and trust with parents during initial rounds of contact
- Consult parents on their needs and interest for their child’s English learning and study plan
- Provide detailed information of relevant EF products and services
- Address concerns that might prevent parents from joining and provide solutions
- Timely update parents on sales promotion and gifting to prompt visit and enrolment
2. Sales
- Sell EF core and seasonal courses to customers and achieve monthly and annual sales targets
- Handle sales related process during MFL/OPT/school visit
- Follow-up on new and old leads to find sales opportunities
- Have comprehensive and up-to-date product knowledge and service info
- Pitch EF products and benefits matching to parent’s needs and interest
- Collaborate with others in the team to help close sales
3. Admin
- Do all the necessary scheduling-, student- and parent- management operations using CRM system
- Regularly communicate and closely collaborate with supervisor and the rest of the team
- Timely reply messages and answer calls
- Prepare and maintain sales related forms and tools for sales consultation use
- Keep school premises and equipment in accordance with EF rules and government regulations especially for health and safety, fire and emergency situation
4. Academic
- Observe MFL lessons to better understand students’ performance, share with their parents during sales consultation
- Collect OPT results from teacher, share with parent’s during sales consultation
工作职责集中在四个层面:
- 家长沟通
• 与家长沟通MFL(试听课)/口语测试(OPT)/学校参观等预约安排
• 在首轮接触中与家长建立牢固的关系和信任
• 向家长询问他们对于孩子英语学习的需求目标
• 为家长提供EF产品和服务的详细信息
• 解决家长选择EF的可能顾虑,提供解决方案
• 及时告知家长促销政策和促销礼品,以促使其访校和报名 - 销售
• 向客户销售EF核心课程和短期课程,并实现月度和年度销售目标• 在MFL(试听课)/口语测试(OPT)/学校参观过程中执行与销售相关的流程
• 跟进新老销售资源,在其中寻找销售机会
• 具备全面的和最新的产品知识和服务信息
• 根据客户需求来推销EF产品和其对学员的裨益
• 团队协作,帮助完成销售关单 - 行政
• 使用CRM客户关系管理系统操作所有与日程安排、学员和家长管理相关的内容
• 定期与主管和团队其他成员沟通并紧密合作
• 及时回复信息和接听电话
• 准备和维护销售相关的表格和工具,供销售咨询使用
• 根据政府和EF自己对于健康&安全、火灾和紧急情况等的规章要求,保持维护学校的场地和设备 - 教学相关
• 观察MFL(试听课),更好地了解学员的表现,以便在销售咨询时与家长分享
• 从老师那儿收集OPT(口语测试)成绩,以便在销售咨询时与家长分享
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@ZZZoe 6221吧
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非technical的 6221也很难靠的上去, 6411倒是合适但是是C类的。 没有合适的还是可以考虑 1241 admin,容易靠
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@小小米 谢谢啦,我去康康
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@Ethan-RCIC 多谢,我去查查
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@Ethan-RCIC 您好,我去查了,6411是C类的不行。。。6221倒是B的,但是感觉和technical沾不上边啊 T_T。。。1241确实是一个别的岗位,我这还不属于那个岗位。
我发现好像4是教育大类,我在想能不能往教育上靠一靠呢?毕竟是个学校,但是我看了感觉都像是小初高大学那种学校,不知道这种培训辅导类能不能算呀?英孚也算挺大的公司了吧。。 -
国内的工作哪里有不符合0AB的道理…… 你想想国内开雇主信这个环境
如果贵司开信这么磨叽的话,这边建议换一家公司